The Bar Business Podcast: Bar & Pub Owner Profits, Marketing & Operations
Are you spending more time stuck behind the bar than building a business that runs smoothly without you?
If you're a bar owner who feels overwhelmed by the day-to-day grind of hospitality and is struggling to balance operations, marketing, and profits this show is for you. Chris Schneider, with over 20 years in the industry, created this podcast to help you overcome burnout, increase profits, and create a business you can enjoy—not just endure.
Join us every Monday and Wednesday to:
- Get expert strategies to boost profits while attracting loyal customers.
- Learn bar marketing tactics, menu design hacks, and leadership tools that simplify operations.
- Build the bar or pub that you have always dreamt of owning.
Ready to take control of your bar’s success? Start by tuning into the fan-favorite episode: 5 Strategies to Boost Bar Profits This Week: Quick Wins for Bar Owners.
The Bar Business Podcast: Bar & Pub Owner Profits, Marketing & Operations
How to Fix Guest Complaints Before They Become Bad Reviews
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
Most unhappy guests will never complain. They will just leave.
And if your team is not paying attention, you may not know there was a problem until the review shows up or the guest never comes back.
In this episode, Chris breaks down how to spot guest issues before they are spoken and how to handle complaints in the moment.
Because a guest who complains is not always the problem.
Sometimes they are giving you one last chance to fix it.
If your team is not reading the room or asking better questions, you are probably missing patterns that cost you repeat business.
Bad nights happen. But bad nights handled well can become loyalty stories.
📌Start Here
🔴If this is something you’re dealing with in your bar, don’t figure it out alone.
Join Bar Business Nation — the free Facebook group for bar owners talking through staff, slow nights, profit leaks, and better ways to run the business.
→ https://www.facebook.com/groups/barbusinessnation
📌Additional resources
🔴Grab the books “How to Make Top-Shelf Profits in the Bar Business!” and “Menus that Sell” here:
→ https://barbusinesscoach.com/book/
